AVALON DESIGN GROUP — RHODE ISLAND

How a $200,000+ pool project landed on the calendar before the owner ever knew the phone rang.

Custom pool & outdoor living area
Rhode Island
Design contract signed
$200k+
Project value
3 weeks
Call to signed contract
0
Owner interruptions

THE STORY

A prospect called Avalon Design Group about a pool project. Verdapt took it from there.

She’d been researching pools and had her eye on gunite. She picked up the phone and called Avalon Design Group.

Verdapt, Avalon’s AI receptionist answered.

Location confirmed. Project details collected. A phone consultation booked for Monday, July 6th at 9am. 

Adam Labonte, owner of Avalon Design Group, got a booking notification. A new consultation was on his calendar. He hadn’t even spoken to her yet.

THE CALL

Hear exactly how it was handled.

Handled by Verdapt. Multiple 6-figure budget confirmed. Consultation booked. Caller details removed.

1:56

THE LEAD

What Verdapt captured on that call.

Every detail collected during the call, automatically logged in the Verdapt dashboard.

Inbound call captured and logged automatically by Verdapt. Personal details removed.

Verdapt lead detail dashboard

WHAT HAPPENED NEXT

The consultation changed the project.

She came in set on gunite. Adam steered her toward vinyl, the smarter choice for Rhode Island winters, and she reallocated the difference to other elements of the project. A design contract went out. Three weeks later, Adam replied to a follow-up email with four words.

I would predict $200k+

Email confirming project scope and signed design contract.

Email confirming project scope

Follow-up on project details and material selection.

Email confirming signed contract

THE SEQUENCE

A woman called about a $200,000 pool replacement. Nobody had to answer it.

A homeowner called. Verdapt answered, qualified the project, and put a consultation on Adam’s calendar. Adam took it from there. Three weeks later, a design contract was signed on a $200,000+ project scheduled for winter/spring 2027.

Every unanswered call is money in your competitor's bank account.

We’ll walk through how Verdapt handles calls for a company like yours. Set up and live the same day.

Built exclusively for landscape and outdoor living contractors.

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