TGW LANDSCAPING & CONTRACTING — NEW JERSEY
THE STORY
A caller had a project in mind. Replacing a large paver patio with porcelain pavers and adding an outdoor fireplace. Already thought through.
Verdapt, TGW’s AI receptionist answered.
Location confirmed. Project details collected. Then came the question: was she speaking to a real person?
Verdapt was honest.
The consultation got booked anyway.
Alex Frezza, owner of TGW Landscaping, got a booking notification. A new consultation was on his calendar. He hadn’t even spoken to her yet.
THE CALL
Porcelain paver patio and outdoor fireplace inquiry. AI objection handled on the call. Consultation booked. Caller details removed.
THE LEAD
Every detail collected during the call, automatically logged in the Verdapt dashboard.
Inbound call captured and logged automatically by Verdapt. Personal details removed.
WHAT HAPPENED NEXT
The consultation happened. Alex met with her, worked up a design, and pulled samples together. He’s waiting on a signature for a $75,000 porcelain paver patio and outdoor fireplace project.
We are near the $75k mark; I'm waiting for a signature!!!
Alex Frezza, TGW Landscaping & Contracting
Email confirming a second meeting and project momentum. Personal details removed.
Follow-up confirming the project is a done deal. Personal details removed.
Project value confirmed. Contract pending signature.
THE SEQUENCE
A caller reached out to TGW Landscaping about replacing her existing paver patio with porcelain pavers and adding an outdoor fireplace. Verdapt answered, handled the objection honestly, and put a consultation on Alex’s calendar. A $75,000 contract is pending signature.
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