TGW LANDSCAPING & CONTRACTING — NEW JERSEY

A $75,000 patio and fireplace project. She asked if she was talking to AI. She booked anyway.

Porcelain paver patio & outdoor fireplace
New Jersey
Contract pending signature
$75k
Project value
1
Objection handled
0
Owner interruptions

THE STORY

TGW Landscaping & Contracting

A woman called about a porcelain paver patio and an outdoor fireplace.

A caller had a project in mind. Replacing a large paver patio with porcelain pavers and adding an outdoor fireplace. Already thought through.

Verdapt, TGW’s AI receptionist answered.

Location confirmed. Project details collected. Then came the question: was she speaking to a real person?

Verdapt was honest.

The consultation got booked anyway.

Alex Frezza, owner of TGW Landscaping, got a booking notification. A new consultation was on his calendar. He hadn’t even spoken to her yet.

THE CALL

Hear exactly how it was handled.

Porcelain paver patio and outdoor fireplace inquiry. AI objection handled on the call. Consultation booked. Caller details removed.

1:40

THE LEAD

What Verdapt captured on that call.

Every detail collected during the call, automatically logged in the Verdapt dashboard.

Inbound call captured and logged automatically by Verdapt. Personal details removed.

Verdapt lead detail dashboard

WHAT HAPPENED NEXT

She booked knowing she was talking to AI. Not despite it.

The consultation happened. Alex met with her, worked up a design, and pulled samples together. He’s waiting on a signature for a $75,000 porcelain paver patio and outdoor fireplace project.

We are near the $75k mark; I'm waiting for a signature!!!

Email confirming a second meeting and project momentum. Personal details removed.

Email confirming second meeting

Follow-up confirming the project is a done deal. Personal details removed.

Email confirming done deal

Project value confirmed. Contract pending signature.

Email confirming project value

THE SEQUENCE

A woman called about replacing a large backyard patio and adding an outdoor fireplace. Nobody had to answer it.

A caller reached out to TGW Landscaping about replacing her existing paver patio with porcelain pavers and adding an outdoor fireplace. Verdapt answered, handled the objection honestly, and put a consultation on Alex’s calendar. A $75,000 contract is pending signature.

Every unanswered call is money in your competitor's bank account.

We’ll walk through how Verdapt handles calls for a company like yours. Set up and live the same day.

Built exclusively for landscape and outdoor living contractors.

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